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Frequently Asked Questions

What does our Breakdown Cover include?

Every membership includes Roadside Assistance, Local Recovery, Accident Assistance and Unlimited Callouts as standard. Optional extras include Home Start, Nationwide Recovery, Misfuel Assistance and Onward Travel. Our trusted recovery partners arrive in an average of 43 minutes and repair 80% of vehicles at the roadside.

Is my vehicle covered if someone else is driving?

Your breakdown membership covers the vehicle, not just the named member. Anyone driving your vehicle is covered, provided they are legally insured to drive it.

How do I get help if my car breaks down?

If your car breaks down, simply call us on 0330 113 2433. Our lines are open 24 hours a day, 365 days a year - and one of our friendly UK-based operators will be ready to assist you. We aim to arrive in an average of 43 minutes and repair around 80% of vehicles at the roadside.

Who will come to my rescue if I break down?

We work with a large network of trusted recovery partners across the UK and Northern Ireland, allowing us to send the nearest available recovery operator to you.

What happens if my vehicle can't be repaired at the roadside?

If we can't repair your vehicle at the roadside, we'll arrange recovery in line with your level of cover.

Do you offer nationwide Breakdown Cover?

Yes - Motoring Assistance offers breakdown cover across the whole of the UK and Northern Ireland, and if you select Nationwide Recovery then there are no mileage limitations on the recovery - whereas some alternative providers will only recover you to a place of safety or the nearest garage.

Do you have recovery operators across the UK?

Yes, we have recovery operators across all the UK and Northern Ireland. We work with a large network of trusted recovery partners, so whether you break down in the Highlands, Peak District or Cornwall, help is available wherever you are.

Want to Speak to Someone?

If you can't find the answer you're looking for, call us on 0330 113 2433 between 8:00 AM and 6:00 PM, Monday to Friday, and one of our friendly team will be happy to help.

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